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People Who Work for You Recruiting and Hiring How Do You Interview Applicants? Conducting the Interview
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Conducting the Interview
There are distinct parts to an interview, and each of them is important. To make sure that you cover all the bases in your interview, use this outline as a guide:
- Establish rapport. Greet the applicant with a pleasant smile, firm handshake, and a casual statement or two. Outline the interview objectives and structure. For example, say "In the time we have, I would like to..."
- Gather information. Verify specific information from the resume. Be certain to use open-ended questions (how, what, when, etc.), and always follow up a yes or no answer with an open-ended question.
- Give information about your business and even "sell" the position. Be sure to do this after you've let the applicants answer your interview questions. If you tell the applicants exactly what you're looking for first, they can adapt their answers to fit what they perceive as your needs.
- Close the interview. Thank the candidate for his or her attention and interest. Indicate what the next step will be and the time frame within which it will occur.
- Evaluate your notes and compare candidates. Complete an evaluation form or firm up your notes, noting specific information about the candidate wherever possible. Rate the candidate. This is crucial. You may not trust your memory to recall the detail of the interview at a later point in time.
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In conducting the interview, the most important things to keep in mind are:
